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www.columbusequipment.comOhiosDependableDealerDeanexemplifiesthevaluesandskillsneededtoprovidesuperiorproductsupporttoeveryColumbusEquipmentCompanycustomer.BobWeberVPofProductSupportColumbusEquipmentCompanyDeanHatemproductsupportrepresentativefortheEnvironmentalDivisionwasnamedTechnicianoftheYearbyKomptechUSA.ThemanufacturergivestheawardtotheserviceexpertwhohasmadeanexemplaryefforttolearnaboutKomptechproductsandtosupportKomptechcustomers.ColumbusEquipmentCompanyhasreallyhelpedusgrowourmarketandDeanhasbeeninvolvedfromthestartnotedBrandonLapsyssalesandoperationsmanagerforKomptechUSA.Hewasinourrsttrainingclassin2008andheisalwayswillingtogotheextramile.ItsimportanttohaveguyslikeDeanwhoreallyunderstandourfulllineofequipmentandcanserveasaresourceforothers.Hehasevenhelpedpeopleinotherpartsofthecountryoverthephone.WeknowDeanhasalotonhisplate.KomptechisnottheonlyproducttheEnvironmentalDivisionsellsandthefactthathecangettothatlevelofexpertisewithseveralproductlinessaysalotLapsysadded.TheKomptechawardincludedatwo-weekserviceexpertstrainingprogramthatallowedDeantospendtwodaysineachofKomptechsfourfactoriesinGermanyandAustria.Topicscoveredincludedanin-depthlookatelec-tronicsandfault-ndinginbotholdandnewKomptechequipmentplustrainingonthenextgenerationTopturnXandtheCrambodirectwithTier4Finalengine.DeanandotherserviceexpertsfromtheU.S.AustraliaandtheU.K.metwithKomptechtechnicalengineersanddesignerstoshareinsightsonhowtoimprovecurrentandfutureproducts.KomptechreallylistenstopeoplelikeDeanwhohavebeenintheeldandseenissueswithamachine.OurengineersaregoodattakingthefeedbackandimplementingchangesintheproductLapsyssaid.WeareextremelyproudthatDeanearnedthishonorasKomptechsserviceexpertoftheyear.HehasworkedveryhardatbeingknowledgeableonalltheEnvironmentalDivisionproductswerepresent.DeanexempliesthevaluesandskillsneededtoprovidesuperiorproductsupporttoeveryColumbusEquipmentCompanycustomersaidBobWebervicepresidentofproductsupportforColumbusEquipmentCompany.Iwishmoremanufacturershadprogramstorecognizethoseintheindustrywhokeepthemachinesworking.LikeColumbusEquipmentCompanyKomptechplacesapremiumonproductsupport.TheTechnicianoftheYearAwardandServiceExpertsTrainingProgramstrengthenourrelationshipwiththepeoplewhosupportourproduct.OurdealersareKomptechssalesandservicepartnersLapsyssaid.KomptechUSARecognizesPRODUCTSUPPORTEXCELLENCE