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in Kentucky. We were also impressed with the cranes safety systems and the operator friendliness of the crane control system said Dean a certified crane operator. Link-Belts customer support is impressive. The ware- house has a 90-million parts inventory but support goes even further. When we toured the factory they explained if our crane is down and the part is not available in their warehouse they will go onto the manufacturing floor or to a crane in their lot and make the part available to us. They found Link-Belt employees to be professional knowledgeable and attentive to detail. We could see their passion down there Bill said. Gary Rice the companys regional sales manager for Ohio gave us straight answers to our questions. Originally the Nicolozakeses had considered purchasing a 100-ton Link-Belt 86100 but we were kicking around the idea of getting a larger crane and once we saw the 3140 we realized that was the right machine for what we do Bill said. The 140-ton crane allows us to perform a wider range of services for cus- tomers offers additional capacity for lifting jobs and provides an additional safety buffer for personnel. Another factor in Link-Belts favor was Columbus Equipment Companys customer support. Nicolozakes Trucking was founded just a year after Columbus Equipment started and the two companies have had a good relationship since the early days. Columbus Equipment sold us two of the Grove cranes we ownwe bought them new back in 1986. Columbus Equipment has a proven track record and we feel confident that if we have any service requirements they will be responsive. They have a good network of experienced technicians. They understand that we and our customers cannot afford to be down for any period of time Bill said. Columbus Equipment still assists Nicolozakes Trucking with their Grove cranes noted Joe Moore Columbus Equipment sales representative. The 3140 is their first Link-Belt purchase. It met all their criteria for lifting capa- bilities for the different applications they will use it for primarily in the energy business but also for commercial work. It is a highly versatile piece of equipment. In addition to investing in quality equipment one of our most important investments is in our people Bill said. A few years ago when work was slow we kept men working in our own shop instead of sending them home in an effort to retain our quality people. We have a family culture and solid people who are good at what they do. We are proud of what we do. We vet employees person- ally to ensure we only have top quality people here. The company is still family run with Bill Dean and Deans brotherBill J. Nicolozakes vice president of engineeringin leadership roles. Deans son John has also started working for the company as safety and busi- ness development manager adding another generation to the mixanother generation learning that safety quality and thoughtful growth are key ingredients in the family recipe for success. 15 We have a corral of excellent operators and our services are in high demand because we perform quality work William A. Bill Nicolozakes President Nicolozakes Trucking Construction Inc. Bill Nicolozakes is under no illusion that one of our most important investments is in our people. Members of the Nicolozakes team can be seen pictured recently with the companys new Link-Belt HTC-3140 LB and Columbus Equipment Company personnel at Link-Belts Lexington KY facility.