13 plified by its industry-changing iMC initiative. Komatsu employs technology to lower the cost of ownership by making equipment that offers unmatched reliability and durability, works smarter, is easier and safer to operate, or is simpler to maintain. Anyone who has used a Komatsu has seen these principles in action. This philosophy is also why Komatsu equipment enjoys high resale value. 2. Superior Product Support. Even with the best equipment, you will only get the most out of it with good support. Columbus Equipment Company has been Ohio’s Dependable Dealer since 1952, and customers know they can count on best-in-class equipment and region-leading support, no matter what. With 10 branches across Ohio, field technicians who cover the entire region, options for onsite preventative maintenance, and readily-available parts, all your service needs—and some you haven’t experienced yet—are covered. 3. Dedicated Personnel. Much of the credit for the Market Share Award goes to one of the most experienced and dedicated sales staffs around. Enduring customer relationships have resulted, with unusual levels of customer trust. The company’s support and administrative personnel play an equally important role. The entire Columbus Equipment Company team works hard to ensure, and is fully invested in, our customers’ success. Bill Early’s founding philosophy of “a fair deal every time” is still alive and well. This ingrained standard is present in every new hand shaken, and every deal made. Awards are certainly validating. However, partnering with customers and experiencing mutual success across decades is what has driven Columbus Equipment Company in the past, and will continue to do so in future. nt: MED TOP U.S. KOMATSU DISTRIBUTOR The Market Share Award is ultimately testament to customers’ trust in the ownership experience delivered by a dealership and its equipment brand. The patronage of Ohio contractors is the driving force behind Columbus Equipment Company’s success in Ohio. R. B. Jergens Contractors, Inc. is one such customer. President Bill Jergens (left), pictured in 2015 with Secretary Andrew Jergens taking delivery of a Komatsu PC490LC—their 50th Komatsu excavator since 1972. Every machine sale needs to be earned. No customer relationship is taken for granted.