through hoops.” His operators like Komatsu machines because they offer comfort, visibility and ease of use. He likes them because they are durable and reliable. “We have a PC400 with about 25,000 hours on it. It has had one engine put in and the original hydraulic pump was sealed once. Beyond that, we just have not had to work on it. Komatsus just keep going.” Jergens has two in-house mechanics, and the KOMTRAX system on Komatsu equipment allows them to perform work they can’t do on other machines. “With computers and technology we are somewhat limited in what an in-house mechanic can do. Volvo won’t even sell you a computer to check their codes, but with KOMTRAX, I can call Mike Early, give him the code, and he’ll look it up,” Jergens said. He also uses KOMTRAX data to monitor idle time, fuel usage and other fleet man- agement information. “Service from Columbus Equipment is better than anyone else out there. If you need a part, Patty [Davidson] in the parts department can get it, fast and accurate. A lot of times at other dealers, we’ll order something and we don’t get what we ordered. If Columbus Equipment says it will be on the shuttle at 9, it’s on the shuttle at 9.” “Komatsu equipment also has the highest resale value in the Ohio Valley,” Jergens said. “Resale on Cat equipment is nowhere near as good, and the resale on some other brands is terrible. The initial price might be good, but you get so much less out of them when you sell them.” While Jergens has had as many as 60 employees, he prefers to run a lean operation so employees don’t face layoffs if things slow down. Innovative, durable equipment from Komatsu, and a willingness to embrace change, allow him to maintain staffing at levels he is comfortable with while growing his business by taking on projects important to his community. For more on Phil’s experience with Komatsu intelligent Machine Control equipment, visit the link below and learn how the technology has impacted his business. Whether it’s material processing and handling (left two images above), demolition—PC228USLC Operator Randy Himes at a Miami Valley Hospital expansion site on Main and Stewart in Dayton—or site development—Ron Golub with a compact Komatsu PC35MR on a Dayton Children’s Hospital development project—Komatsu equipment performance is dependable and unmatched. “Komatsu equipment also has the highest resale value in the Ohio Valley. Resale on Cat equipment is nowhere near as good, and the resale on some other brands is terrible.” Phil Jergens; President, Charles Jergens Construction Inc. 7 columbusequipment.com/videos.php