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16TECHNICIANTIPFaultCodeInformationAGREENLIGHTTOGETTINGBACKINTHEGREENPProvidingtheservicemanagerwithafaultcodeafteryourequipmenthasidentifiedanissuegivesthetechniciananimportantheadstartindiagnosingtheproblem.Italsoensureshewillarriveatyourjobsitewiththespecificpartsandtoolsheneedstogetyoubackupandrunning.Obtainingafaultcodeinadvancegivesusamoredefinedsenseofwhatweneedtotakewithussuchasafilterorsensor.Wemightbetravelling200milestofixthemachinesowewanttobeaspreparedaspossiblesaidScottParsonsafieldtechnicianoutoftheCadizbranch.Komatsuerrorcodesare5-or6-digitcodessuchasCA559thatindicatewhattheproblemisandthesysteminwhichithasoccurred.Howaccessibletheerrorcodesaretoanoperatordependsinpartontheageandstyleofthemachine.Onsomemachinesthecodewillappearonthemonitorpossiblyinconjunctionwitharedflashinglightorsimilaralert.Onothermachinesthemonitorneedstobesetinaparticularmodetoaccessthecode.Theownersmanualexplainsthemachinesrespectiveprocess.ThegoodnewsismachinesequippedwithKOMTRAXwillautomaticallyrelaytheerrorcodetoColumbusEquipmentCompanyParsonsnoted.Inadditiontothe5-or6-digitcodeaKomatsumachinemightshowanE01E02orE03warningheadded.KomatsurankscodesbyseveritywiththoselistedasE01beingleastcriticalandthoserankedE03requiringimmediateattention.NoteWhenamachinedisplaysanE03warningitshouldnotbeuseduntilthefaulthasbeenidentifiedandremedied.Fortunatelythemostcommoncodesusuallyrefertostraightforwardmaintenanceissueswithfiltersorsensorsbutagainhavingthatcodeenablesthetechniciantoarrivefullyprepared.Itsworthtakingthetimetolearnhowtoaccessfaultcodesonyourmachinesoyoucangetthemostoutofanyservicecallandminimizedowntime.StayproductiveandstaysafeWhenamachinedisplaysanE03warningitshouldnotbeuseduntilthefaulthasbeenidentifiedandremedied.ScottParsonshasbeenatechnicianfor15years.AsaColumbusEquipmentCompanyfieldtechnicianheworksonallmakesandmodelsofequipment.AfatherofthreeScottandhisfamilyenjoycampingandboating.